Terms of Service for Dumpster Rental Pros in Brentwood, TN 37027
Services Covered and Exclusions
Dumpster Rental Pros provides portable sanitation and waste removal services in Brentwood, TN 37027. Our standard services include delivery, placement, and scheduled servicing of portable toilets, roll-off containers, and restroom trailers. Each rental agreement covers a specific unit type, service interval, and weight allowance. For example, a 10-yard roll-off dumpster fits roughly three pickup loads, while a 40-yard unit has a max weight limit of 6–8 tons per DOT regulations. Services do not include disposal of hazardous materials, asbestos, or medical waste as defined by the EPA Resource Conservation and Recovery Act. Clients must secure any local permits required for street-placed dumpsters. Additional services such as same-day emergency delivery or extra pump-outs require a separate agreement and surcharge. We follow OSHA 1926.51 for job site sanitation and ADA Title III for accessible units. Any scope not listed in your rental contract needs written approval before we proceed.
Scheduling, Cancellations, and Changes
Appointments for drop-off and pickup are scheduled based on availability. We require at least 48 hours notice for standard deliveries to guarantee your time slot. Cancellations made less than 24 hours before the scheduled drop-off may incur a fee equal to the delivery charge. Changes to unit size, rental period, or service interval must be confirmed in writing. For example, swapping a standard porta potty for an ADA-compliant unit with a 60-inch turning radius may affect placement logistics. Same-day delivery is available for an additional surcharge but depends on truck and crew availability. If you need to extend your rental, call us before the original pickup date to avoid overtime charges. We reserve the right to cancel or reschedule due to unsafe site conditions such as low power lines blocking delivery or unlevel ground that prevents safe placement.
Estimates and Payment Terms
Quotes are based on the equipment, rental period, and services you select. We provide a written estimate before any work begins. Payment is due at the time of delivery unless other arrangements are made in advance. We accept credit cards, cash, and certified checks. If the scope changes after delivery such as exceeding the tonnage limit on a roll-off container or requiring extra service intervals additional charges apply. Weight-based overage fees are calculated per ton over the agreed allowance. We do not offer financing or payment plans. All prices are subject to applicable taxes and permit fees. A same-day emergency delivery carries a surcharge of $100–$250 depending on distance and unit type. We will not start service without a signed estimate or verbal approval recorded in our system.
Workmanship Warranty
Dumpster Rental Pros warrants that all equipment delivered is in good working order and meets industry standards. We guarantee our service for the duration of your rental period. If a unit malfunctions such as a lockable door that fails to secure or a holding tank that leaks we will repair or replace it at no charge. This warranty does not cover damage caused by misuse, vandalism, or weather events. For example, a roll-off container damaged by loading prohibited materials or a restroom trailer frozen due to lack of antifreeze service is not covered. To maintain warranty coverage, you must notify us immediately of any issue. We are not responsible for pre-existing conditions on your property, such as cracks in asphalt or underground utilities. Our liability is limited to the cost of the affected service.
Limitation of Liability
Our liability for any claim arising from our services is limited to the total amount paid for the specific rental. We are not liable for indirect, incidental, or consequential damages, including lost work time, property damage from pre-existing conditions, or injury from improper use of equipment. For instance, if a roll-off dumpster damages a driveway because of hidden cracks or an unlevel surface, we are not responsible. We comply with local municipal codes for setback distances from fire hydrants and property lines. Clients must ensure the drop zone is clear of obstructions like low power lines or overhead wires. We carry general liability insurance but do not cover damage caused by third parties or acts of nature. By renting from us, you agree to hold Dumpster Rental Pros harmless for any claims beyond the rental fee.
Questions About These Terms
If you have any questions about these terms or need clarification on your rental agreement, contact Dumpster Rental Pros directly. Call us at (380) 228-3753 or email contact@werentdumpsters.com. Our office is located at 5615 Maryland Way, Suite 300, Brentwood, TN 37027, US. We will respond within one business day. Updates to our terms will be posted on this page and communicated via email to active customers. It is your responsibility to review these terms periodically. We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms. For urgent issues during your rental, call our dispatch line for immediate assistance.
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