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Privacy Policy for Dumpster Rental Pros in Brentwood, TN 37027

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Information Collected

We collect information you provide directly when you request a quote, place an order, or contact us. This includes your name, phone number, email address, service address in Brentwood or surrounding areas, and details about your rental needs such as the number of standard porta potty units, luxury restroom trailers, or the size of a roll-off dumpster (10-yard, 20-yard, 30-yard, or 40-yard). We also gather your preferred service interval (weekly, bi-weekly, or one-time) and any special placement instructions, like whether you need driveway boards to protect asphalt. When you call (380) 228-3753 or email us, we may keep records of those communications. Additionally, our website uses basic analytics to see how visitors find us, which pages are viewed, and general geographic data. We do not collect sensitive data like Social Security numbers or financial account details through our site; payment information is handled by third-party processors.

How We Use Data

Your information helps us schedule and deliver the equipment you need whether it’s a standard portable toilet unit, a roll-off container for a construction site, or a handwashing station for an event. We use your contact details to confirm orders, send service reminders based on your chosen service interval, and notify you of any changes (like weather delays or overfill warnings). Payment data is used only to process transactions; we do not store credit card numbers. We may also use your email to send occasional updates about our services in Brentwood, but you can opt out anytime. Importantly, we do not sell or share your personal data with third parties for their own marketing. We may share limited information with partners who help us run our business (e.g., mapping software for delivery routes, or payment gateways), but they are contractually bound to keep it confidential.

Third Party Tools

To run our website and manage rentals, we use several third-party services. These include analytics platforms that track aggregate usage (like which pages are most popular and how long visitors stay) and online scheduling software that lets you book a drop-off or pickup online. When you complete a payment through our site, a secure payment processor (such as Stripe or Square) handles the transaction; we never see your full card number. Our email system for quotes and confirmations is also hosted by a third party. Each of these providers has its own privacy policy governing how they handle your data. We choose vendors that follow industry standards for security, including encryption and data access controls. If you have questions about a specific tool we use for your rental like a portal to track your roll-off container weight allowance please contact us.

Cookies

Our website uses cookies small text files stored on your browser to improve functionality and understand how visitors interact with the site. We use only basic session cookies and persistent analytics cookies (e.g., Google Analytics). These help us see which pages are visited most, what time of day people browse, and whether they arrive from search engines or direct links. We do not use cookies for advertising or tracking you across other sites. No personal data is collected through cookies beyond what is necessary for site operation. You can disable cookies through your browser settings; if you do, some features (like quick quote forms) may still work but certain analytics may not function. By continuing to use this site, you consent to our use of cookies as described here.

Data Retention

We keep your personal information only as long as needed for the purposes described in this policy. Rental records including service addresses, dates, and invoices are retained for at least three years to comply with tax and accounting requirements, and to handle any warranty or service disputes that may arise (e.g., damage to a roll-off container or overage charges on a 40-yard dumpster). Contact form submissions and email inquiries are kept until the issue is resolved, then deleted within one year unless you become a customer. Analytics data is stored in aggregated form for up to 26 months. If you ask us to delete your data, we will do so within 30 days, except where we must keep it by law (e.g., receipts for a Standard porta potty rental that was billed monthly). We securely destroy paper records and permanently delete electronic files when they are no longer needed.

Your Rights And Contact

You have the right to access, correct, or delete any personal data we hold about you. To make a request, contact us at (380) 228-3753 or email contact@werentdumpsters.com. You can also write to us at 5615 Maryland Way, Suite 300, Brentwood, TN 37027, US. We will respond within 30 days. You may also opt out of any non-essential communications (newsletters or promotional updates) by replying “unsubscribe” to our emails. If you believe we have mishandled your data, you can file a complaint with the Federal Trade Commission. We reserve the right to update this privacy policy; any changes will be posted on this page. By using our services whether renting a wedding restroom trailer, a front-load dumpster, or a standard construction porta potty you agree to the terms outlined here.

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